Terms & Conditions

Flow Life Collective Ltd

Last updated: March 2026

Flow Life Collective Ltd is registered in England and Wales.

Company Number: 16790149

Registered Office Address: Flow Life Collective Ltd, 71-75 Shelton Street, Convent Garden, London, WC2H 9JQ

1. About Us

Flow Life Collective Ltd is a UK-registered company providing wellness coaching, yoga sessions, and related services, delivered online and in person.

2. Services

We offer a range of services including but not limited to:

  • Coaching consultations

  • Yoga sessions

  • Nutrition and health coaching

  • Women’s health & wellness coaching

  • Flow Life Fundamentals Programme

  • Workshops and retreats

All services are designed to support general health, wellbeing, and lifestyle improvement.

3. Booking & Payment

  • All sessions must be booked in advance via our website or agreed communication channels.

  • Payment is required at the time of booking unless otherwise stated.

  • Payments are processed securely via third-party providers (e.g. Stripe).

  • Prices are listed in GBP (£) and may be subject to change.

Coaching Services:

  • Coaching is billed in 4-week blocks and must be paid in full prior to the start of each block.

  • Ongoing coaching will continue on a rolling 4-week basis unless cancelled in advance.

4. Cancellations & Rescheduling

  • Clients may reschedule a session with at least 24 hours’ notice.

  • Cancellations made less than 24 hours prior to the session may be non-refundable on a case-by-case basis.

  • Late cancellations or missed sessions may not be refundable.

5. Refund Policy

  • Refunds are not typically provided once a service has been delivered.

  • For programmes or packages, refunds will be considered on a case-by-case basis.

  • Deposits for retreats, workshops, or events may be non-refundable unless otherwise stated.

6. Health Disclaimer

Flow Life Collective provides guidance on nutrition, movement, and lifestyle.
We do not provide medical advice, diagnosis, or treatment.

By using our services, you agree that:

  • You are responsible for your own health and wellbeing

  • You will consult a qualified healthcare professional where necessary

  • You participate in sessions at your own risk

7. Client Responsibility

Clients agree to:

  • Provide accurate information about their health and lifestyle

  • Take full responsibility for their own progress and actions

  • Communicate openly and honestly during coaching sessions

  • Acknowledge that participation in all services is voluntary and based on their own choice

8. Insurance

  • Flow Life Collective Ltd holds appropriate professional and public liability insurance relevant to the services provided.

  • While all reasonable care is taken to ensure a safe and supportive environment, clients acknowledge that participation in coaching, yoga, and related activities is at their own risk.

9. Intellectual Property

All content on this website (including text, branding, and materials) belongs to Flow Life and may not be copied, reproduced, or distributed without permission.

10. Limitation of Liability

Flow Life Collective Ltd will not be held liable for:

  • Any injury, loss, or damage resulting from participation in our services

  • Decisions made based on coaching or guidance provided, or for outcomes resulting from the individual application of such advice.

11. Privacy

We are committed to protecting your personal data.
Any information shared will be handled in accordance with applicable data protection laws.

12. Changes to Terms

We reserve the right to update these Terms & Conditions at any time.
Continued use of our services means you accept any updates.

13. Contact Us

If you have any questions, please contact:

Email:hello.flowlifecollective@gmail.com
Business Name: Flow Life Collective Ltd

By using our services, you agree to these Terms & Conditions.